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Payment Policy
How to pay for ZooDoo Da Lat admission and how payments are confirmed at the ticket counter.
No payment when you reserve
Booking requests made on the website or by phone only reserve your place. ZooDoo does not take payment, ask for a deposit or collect bank card details when you book. ZooDoo does not send payment links or ask for advance transfers by message or email.
Payment methods
You pay at the ZooDoo ticket counter on the day of your visit, at the prices published on that day, using either:
- Cash (Vietnamese dong).
- Bank transfer to the account held by Kinh Nong Company Limited, using the details or QR code provided by staff at the counter.
How payments are confirmed
- Give the counter staff your booking reference, or the name and phone number you booked with.
- Staff check your booking and group size and tell you the total.
- You pay in cash or by bank transfer.
- For transfers, staff confirm once the money has reached the company account. Please keep the transfer screen or receipt until staff confirm.
- After payment you receive your ticket or receipt and join the tour at your booked time.
Paying safely
Only transfer money to an account held by Kinh Nong Company Limited. If anyone asks you to pay into a personal account or to pay before you arrive, call 0979 11 00 07 to check. If you transfer the wrong amount, tell the counter staff or call the hotline straight away with your transfer receipt.
Invoices
If you need an invoice, tell the counter staff when you pay and provide your invoicing details.